Service & Warranty Policy

Thank you for choosing https://yinghaosteel.com/.
We are committed to providing reliable light steel building solutions, prefabricated houses, and professional project support for global customers.

If you have any questions regarding your project, products, delivery, or after-sales service, please contact our team for assistance.

Project Service & Support

Before production, our professional team will confirm:

Project requirements and building specifications

Design drawings and technical details

Material selection and customization options

Production and delivery schedule

We provide comprehensive support from design consultation, manufacturing, quality inspection, transportation, to installation guidance.

Modification & Cancellation

For customized building projects, production will begin after confirmation of technical details and project requirements.

If you need to modify or cancel your project, please contact our team as soon as possible.

Please note:

Changes after production begins may affect the delivery schedule and project cost.

Customized components and specially manufactured products may not be eligible for cancellation after production.

Delivery & Installation Support

After production completion:

Quality Inspection
All components are inspected before shipment.

Shipping Arrangement
We assist customers with transportation arrangements and provide necessary shipping information.

Installation Support
Technical guidance and installation instructions are available to ensure smooth project completion.

Warranty

Our prefabricated building systems and structural components are covered by a limited manufacturer warranty against manufacturing defects.

Warranty coverage includes:

Structural component manufacturing defects

Material quality issues caused by production errors

Other issues confirmed by our technical team

Warranty does not cover:

Improper installation or unauthorized modifications

Damage caused by natural disasters or external factors

Normal wear and maintenance issues

Contact Us

For project consultation, technical support, or warranty assistance, please contact us through:

Website: https://yinghaosteel.com/

Our professional team will provide timely support for your building projects. 也改下